Privacy Policy

Effective Date: June 30, 2025

Introduction

This Privacy Policy explains how Boomz Entertainment Pte. Ltd. ("we", "our", or "us") collects, uses, discloses, and safeguards your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By purchasing tickets, registering for our events, or engaging with us via third-party ticketing platforms such as Ticketmaster, you agree and consent to the collection, use, and disclosure of your personal data as described in this policy.

Personal Data We Collect

We may collect and process the following types of personal data:

  • a) Full Name
  • b) Email Address
  • c) Contact Number
  • d) Payment details
  • e) Billing address
  • f) Event preferences
  • g) Other data voluntarily provided (e.g., during surveys or customer service interactions)

Purpose of Collection

Your personal data may be collected, used, and disclosed for the following purposes:

  • a) Processing ticket purchases and delivering e-tickets
  • b) Managing event registrations and attendance
  • c) Sending event updates, reminders, or cancellations
  • d) Responding to queries and providing customer support
  • e) Facilitating post-event engagement or surveys
  • f) Marketing promotions (only if you opt-in)
  • g) Internal analytics, compliance, and administrative use
  • h) Legal or regulatory purposes where required

Disclosure to Third Parties

We may share your personal data with:

  • Ticketing providers (e.g., Ticketmaster) for transaction processing
  • Venue or event partners for logistics, security, or guest management
  • Marketing or technology vendors (e.g., email distribution services)
  • Legal or government authorities when required under applicable laws

We take reasonable steps to ensure these third parties comply with data protection obligations.

Protection of Personal Data

Security Measures

We implement appropriate administrative, physical, and technical measures to safeguard your personal data against unauthorized access, collection, use, disclosure, or disposal.

Limitations

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we will continuously review and enhance our security practices.

Retention of Personal Data

We retain your personal data only as long as necessary to fulfill the purposes stated above or as required under relevant regulations. When no longer needed, data will be securely disposed of.

Your Rights Under the PDPA

You have the right to:

  • Correct any inaccuracies in your personal data
  • Withdraw consent for marketing communications at any time
  • Request deletion of your personal data (subject to legal or business requirements)

Contact Our Data Protection Officer

To exercise your rights or for any PDPA-related queries, please contact:

Use of Cookies and Tracking Tools

Our website and associated platforms may use cookies or analytics tools to enhance user experience. You may disable cookies in your browser settings, although this may affect site functionality.

Policy Updates

We may amend this policy from time to time to ensure compliance with local laws and to reflect changes in our practices. The latest version will always be available on our official event or ticketing page.

Contact Us

For any enquiries, feedback, or data-related requests, please contact:

BOOMZ ENTERTAINMENT PTE LTD

60 Paya Lebar Road #07-54 Paya Lebar Square Singapore 409051